Effective Date: [Insert Date]

At Panash India, we strive to provide the best shopping experience and ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our refund and return policy below.

1. Eligibility for Returns

• Items must be returned within [Insert Timeframe, e.g., 7-15 days] of receiving your order.
• The product must be unused, unworn, unwashed, and in its original condition with all tags and packaging intact.
• Customized, altered, or made-to-order products are non-refundable and non-returnable, except in cases of defects or incorrect delivery.

2. Non-Returnable Items

The following items are not eligible for return:

• Accessories, jewelry, and final sale items.
• Products marked as “non-returnable” during purchase.
• Gift cards or store credits.

3. Process for Returns

1. Request a Return:
   • Email us at [Insert Email Address] with your order details and reason for return.
   • Attach photos of the product if it is damaged, defective, or incorrect.
2. Approval:
   • Once approved, we will provide return instructions and shipping details.
3. Return Shipping:
   • The customer is responsible for return shipping costs unless the return is due to a defect or our error.
   • We recommend using a trackable shipping method as we are not responsible for lost packages.

4. Refund Policy

• Refunds will be processed within [Insert Timeframe, e.g., 7-10 business days] after the returned item is received and inspected.
• Refunds will be credited back to your original payment method or issued as store credit, as per your preference.
• Shipping fees and duties/taxes are non-refundable.

5. Exchange Policy

We offer exchanges for the same item in a different size or color, subject to availability. If the desired item is unavailable, you may opt for a refund or store credit.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please notify us within [Insert Timeframe, e.g., 48 hours] of delivery. We will arrange for a replacement or a full refund, including return shipping costs.

7. Contact Us

For any questions or concerns about our refund and return policy, please reach out to us:
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Address]

Note: Panash India reserves the right to refuse returns or refunds if the above conditions are not met.

Thank you for shopping with us and for your understanding of our policies!